Terms & Conditions
1. Introduction
Su Casa is a full-service marketing agency specializing in digital marketing, sales enablement, and creative strategy. By engaging with our services, you agree to comply with the following terms and conditions that govern our partnership.
2. Services
We offer a range of design services, including but not limited to:
Digital Marketing
Content Creation & Ideation
Business Development & Sales Enablement
Lead Generation
Email Marketing
SEO/Copywriting
3. Project Proposals and Approvals
Before starting a project, a detailed proposal will be shared, outlining the scope, deliverables, timelines, and fees. Once approved, the project will commence. Any changes to the scope after approval may incur additional costs.
4. Fees and Payments
A 50% deposit is required before starting any project, with the remaining balance due upon completion, while for monthly retainer projects, a deposit equivalent to one month’s work is required prior to beginning the engagement.
Payments can be made via Stripe, bank transfer, credit card, or other approved methods.
Late payments may result in project delays and could incur a late fee of 2% per month.
5. Revisions
We provide up to 5 rounds of revisions during the design process. Any additional revisions outside the scope of the project may be billed at our hourly rate, which will be communicated to you in advance.
6. Client Responsibilities
To ensure smooth project progression, you agree to:
Provide all necessary content, assets, and information in a timely manner.
Respond to communication within a reasonable time to avoid delays.
Review and approve deliverables within the project timeline.
7. Intellectual Property
Upon full payment, all final deliverables will be transferred to you, and you will own the rights to the work done.
We reserve the right to showcase the project in our portfolio, marketing materials, and on our website unless otherwise agreed in writing.
8. Cancellations and Refunds
If you decide to cancel the project after the start, you will be billed for any work completed up to that point.
Deposits are non-refundable once the project has commenced.
9. Confidentiality
Both parties agree to keep confidential any proprietary or sensitive information shared during the course of the project. This includes, but is not limited to, business plans, designs, and financial information.
10. Contact Us
If you have any question about our privacy policy or wish to exercise your rights, please contact us at:
Su Casa LLC
Email: team@sucasa.cc
Phone: 617-483-2333